FAQ

How can I buy data on 9ja9z.com ?

To purchase data you must first become a member of 9ja9z.com. Once you signed up, login then you can make your first transaction. All purchase must be made through the Dashbord Area. You can login using the member username and password you receive during registration.


How can I pay for data?

You can make payment using ATM transfer, moblie transfer or bank deposit. Very soon paystack will be introduced. Just choose any of the payment method when buying the data


How do I open my 9ja9z.com Account?

It's quite easy and convenient. Click this Registration link, fill in the registration form and then click "Register".


Can I have more than one account?

No. If notice, your accounts will be disable


How long does it take for my data to be sent or delivered?

As soon as we receive your payment after processing the buy order.


What if I can't log into my account because I forgot my password?

Click forgot password link, type your username and e-mail and you'll receive your account information in your email you provided during registration.


Can I buy more than one data plan on the same SIM ?

YES. But it must be the same network data plan.


How do I know when I recieve my data?

You will get an SMS notice from your choosen network, an email notice from 9ja9z.com and also you check the status of the order when you login to your account.


How can I check my data balance?

Use the code provided for each network on our "buy data" page.


Can I use data on all devices?

Yes. You can use your data on all phones, PCs and other data enabled devices


What if I did not receive my data after payment?

You will surely get your data paid for as soon as will receive the payment.


How can we contact you should in case of any problem?

Check our "Contact Us" page for our phone numbers, emails and whattsup contact. You can also send us instant email using our "support page" when login.